Your Data, Your Rights
111jl Privacy Policy – How We Handle Your Personal Information
At 111jl, we take your privacy seriously. This Privacy Policy explains what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. Please read this page carefully before registering or using any part of the 111jl platform.
What We Collect & Why
Information We Gather When You Use 111jl
We only collect data that is necessary to operate the platform, process your transactions, and keep your account secure. Here is a clear breakdown of the types of information we handle.
Registration Data
When you create an account on 111jl, we collect your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. Your registration details are also used to match your identity against your payment method when you request a withdrawal. We do not collect more personal information than is strictly necessary for account creation and verification. All registration data is stored securely and is never shared with third parties for marketing purposes.
Transaction Records
Every deposit and withdrawal you make on the platform is logged as part of our transaction records. These records include the amount, date, time, payment channel used (such as GCash or Maya), and the status of each transaction. Transaction data is retained to resolve disputes, process payouts accurately, and comply with financial record-keeping obligations under Philippine law. We do not store your full payment account credentials — only the reference details needed to confirm and reconcile transactions. If you have questions about a specific transaction, our support team can retrieve the relevant record for you.
Platform Activity
We collect data about how you interact with the 111jl platform, including the games or sports markets you access, the bets you place, and the pages you visit within the site. This activity data helps us improve the platform experience, detect unusual behaviour that may indicate fraud or account compromise, and ensure that our responsible gaming tools are working effectively. Activity logs are also used to investigate disputes and verify the integrity of game outcomes. We do not use your activity data to build advertising profiles or sell insights to third-party marketers. Your gaming history is private and is only accessible to authorised 111jl staff for operational and compliance purposes.
Device & Technical Data
When you access 111jl from your mobile browser or any other device, we automatically collect certain technical information such as your IP address, device type, operating system, and browser version. This data is used to optimise the platform for your device, detect suspicious login attempts from unfamiliar locations, and maintain the security of your account. We may also use session cookies to keep you logged in during your visit and to remember your preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how the platform functions. Technical data is never used to identify you personally beyond what is needed for security and performance purposes.
Support Communications
If you contact our support team with a question, complaint, or account issue, we retain a record of that communication. This includes any messages you send, the nature of your enquiry, and the resolution provided. Support records help us maintain consistency in how we handle player concerns and allow us to follow up on unresolved issues. These records are kept confidential and are only accessible to support staff and compliance personnel who need them to do their jobs. We do not use support communications for any purpose other than resolving your issue and improving our service quality.
Identity Verification Documents
In certain situations — particularly when processing large withdrawals or when we need to confirm your identity — we may request a copy of a government-issued ID or other supporting documents. These documents are used solely for identity verification and are handled with the highest level of care. Verification documents are stored securely and are not shared with any party outside of 111jl except where required by Philippine law or regulatory authorities. Once verification is complete, documents that are no longer needed for compliance purposes are deleted in accordance with our data retention schedule. If you have concerns about submitting identification documents, please contact our support team before proceeding.
Your Rights & Our Commitments
How We Protect Your Data and What You Can Do
As a player based in the Philippines, you have rights over your personal data. 111jl is committed to honouring those rights and making it straightforward for you to exercise them. We do not sell your personal information to third parties, and we do not use your data for purposes beyond what is described in this Privacy Policy. If you believe your data has been mishandled or you wish to make a request, you can reach our support team at any time.
We use industry-standard security measures including encrypted connections, access controls, and regular security reviews to protect the data we hold. While no system is completely immune to risk, we take every reasonable step to keep your information safe from unauthorised access, loss, or misuse.
Your Data Rights at a Glance
You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with applicable Philippine data privacy regulations.
If any of your personal information on file is inaccurate or outdated, you have the right to request a correction. Please contact our support team with the correct details and we will update your records promptly after verifying your identity.
You may request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records. Accounts with outstanding balances or open disputes may not be eligible for immediate deletion until those matters are resolved.
You may object to certain types of data processing, including any use of your data for purposes beyond those described in this policy. We will review your objection and respond with our decision and the reasons behind it.
Where technically feasible, you may request a structured copy of your personal data in a commonly used format. This right applies to data you have provided directly to us and that we process on the basis of your consent or a contract with you.
Questions About Your Privacy?
If you have any questions about how 111jl handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to the most common privacy and account questions.